Who this policy applies to
This policy concerns visitors to woodoria.pk and www.woodoria.pk and people contacting Woodoria about furniture. It covers website interactions and enquiries initiated from product pages. Contact details for privacy enquiries are available through our Contact page.
Information you choose to share
When you contact Woodoria, you may provide your name, email address, WhatsApp number, product interests, room measurements, delivery location and any details you include in your message. Do not send card numbers, identity documents or other sensitive information unless specifically needed and a secure method has been agreed.
WhatsApp product enquiries
When you select Order Now on WhatsApp, your browser opens WhatsApp with the product name, product reference where available, a link to the selected item and a request for availability and ordering information. The message is not sent until you choose to send it in WhatsApp. WhatsApp is a separate service with its own privacy practices. Woodoria receives the information you send in that conversation.
Why we use enquiry information
Information shared through enquiries is used to respond to your questions, identify a requested item, confirm dimensions or availability, discuss prices and delivery, coordinate any order agreed separately and provide related customer support. We do not operate online payment collection through this website.
Website operation and browser storage
The website uses WordPress and WooCommerce to present products. The save-to-wishlist feature can store selected product references locally in your browser. Core website functionality, hosting and installed plugins may set technical cookies or collect security and diagnostic data. Any optional analytics or marketing technology must be reviewed and disclosed before it is enabled on the live site.
Sharing and external providers
Messages you choose to send using WhatsApp are handled through that service. Website hosting and technical service providers may process data needed to operate and secure the site. Information may be shared with a delivery or fulfilment provider only where necessary to arrange an agreed order. Enquiry data should not be shared for unrelated marketing without appropriate notice and any required consent.
Retention, security and your choices
Woodoria should retain enquiries only for business, support and legal needs and restrict access to authorized personnel. No internet transmission can be guaranteed completely secure. You can clear browser-stored wishlist data using your browser settings and contact Woodoria to ask about correction, access or removal of enquiry details where applicable.
Policy updates and questions
This notice may be revised when verified support contact details, hosting integrations or processing activities change. For privacy questions, please use the contact options currently published on the Contact page. A verified business email will also be shown once configured.